FAQs
Answers to frequently asked questions.
46 articles
What is Gorilla ROI?
Do you use the tools yourself? Are you a seller on Amazon?
Do I have to be a Google Sheets pro to be able to use this?
Google Sheets permissions required
Do I need extra software or hardware to use your software?
Do you forward my data to third parties? For what purpose?
Does it work for FBM Fulfilled by Merchant?
Can I use Gorilla ROI on my phone or tablet?
Advertising Data Discrepancies
Do you have an affiliate/referral program?
Marketplace and Country Codes
I can’t login to my account! How do I change my password?
Which Gorilla ROI subscription is best for me?
How do I set up Gorilla ROI?
Can I setup multiple seller accounts?
What if I don’t want my friends/family/employees to be able to access my account?
Can I pay less if I use less features?
Where can I get help?
What is your refund policy?
Which payment methods are accepted?
Are all of your prices in US dollars?
How does order overage work?
How do I cancel my account?
Can I contact you by phone?
Are there geographical locations where Gorilla ROI can’t be used?
Will I need to download anything to use the tools in Gorilla ROI?
How to Enter the Seller ID/Nickname in the Template
Understanding Sales Discrepancies between Gorilla ROI and Amazon
Understanding Currency in Gorilla Formulas/Functions Results
How do I install the Gorilla ROI Google Sheets Addon?
Is there a free trial?
Is my Amazon seller account safe with Gorilla ROI?
What’s included if I sign up?
What about my seller data and privacy?
Why should I choose your service?
How much does it cost?
Is the product compliant with Amazon’s TOS?
Is it possible to export my data?
Why do you need access to my Amazon seller account?
Is my seller data safe?
Will I be risking my Amazon account if I use your product?
Refund policy summary
Why do I need to provide an MWS Auth Token?
How can your product help me make more sales on Amazon?
When is my data loaded?
How do I get a refund?