Short version: Each plan includes a monthly order allowance. If you go over, you only pay a small per-order overage instead of jumping to the next tier immediately. This keeps your base cost low while you grow.
Tip
Overage lets you ride seasonal spikes without jumping plans. You keep your base plan and only pay a tiny per-order fee for the extra orders that month.
What counts toward your included orders?
We total all orders across your connected selling platforms for the month.
Overage applies only to orders above your plan’s included amount.
Plans, included orders, and overage rates
Plan | Included orders / month | Overage rate |
Basic | 1,000 | $0.01 / extra order |
Pro | 5,000 | $0.01 / extra order |
Mega | 25,000 | $0.008 / extra order |
Elite (Custom) | Custom | Custom |
💡 Pricing is available monthly or annually (annual = lower monthly equivalent). Overage is always calculated on your monthly usage.
The formula
Overage this month
(your monthly orders − included orders) × overage rate
Your bill
plan price + overage
Examples (monthly billing)
Example 1 — Basic plan, small spike
Plan: Basic (1,000 included, $99)
Orders this month: 1,200 → 200 overage
Overage: 200 × $0.01 = $2
Bill: $99 + $2 = $101
This is cheaper than upgrading to Pro for that month.
Example 2 — Pro plan, strong growth
Plan: Pro (5,000 included, $199)
Orders this month: 10,000 → 5,000 overage
Overage: 5,000 × $0.01 = $50
Bill: $199 + $50 = $249
Still less than the Mega base price that month.
Example 3 — Mega plan, scaling past included
Plan: Mega (25,000 included, $399)
Orders this month: 30,000 → 5,000 overage
Overage: 5,000 × $0.008 = $40
Bill: $399 + $40 = $439
If you’re consistently well beyond 25k, consider Elite (Custom) for a tailored cap/fee.
When to consider the next tier (break-even guide)
Basic → Pro:
Price difference is $100 ($199 − $99).
Break-even overage = $100 ÷ $0.01 = 10,000 orders overage →
11,000 total orders in a month (1,000 included + 10,000 overage).
Pro → Mega:
Price difference is $200 ($399 − $199).
Break-even overage = $200 ÷ $0.01 = 20,000 orders overage →
25,000 total orders in a month (5,000 included + 20,000 overage).
✅ Use these thresholds as a guide. You might still upgrade earlier for features (connections, refresh speed, support).
Annual plans & overage
If you’re on annual billing, you’ll see a lower monthly equivalent for the base plan. Overage is still calculated monthly and appears as separate line items.
Where to see your charges
Sign in to your account and open Billing History to review each month’s calculation and invoices.