Common Questions
38 articles
What is Gorilla ROI?
Do I have to be a Google Sheets expert to be able to use this?
What Google Sheets permissions are required?
Do I need extra software or hardware to use your software?
Do you forward my data to third parties? For what purpose?
Does it work for FBM Fulfilled by Merchant?
Can I use Gorilla ROI on my phone or tablet?
I can’t login to my account! How do I change my password?
Which Gorilla ROI subscription is best for me?
How order overage works (and when it saves you money)
Understanding Sales Discrepancies between Gorilla ROI and Amazon
Can I setup multiple seller accounts?
What if I don’t want my friends/family/employees to be able to access my account?
Can I pay less if I use less features?
Where can I get help?
Which payment methods are accepted?
Are all of your prices in US dollars?
Are there geographical locations where Gorilla ROI can’t be used?
Understanding Currency in Gorilla Formulas/Functions Results
Can I contact you by phone?
Is there a free trial?
Is my Amazon seller account safe with Gorilla ROI?
What’s included if I sign up?
What about my seller data and privacy?
Why should I choose your service?
Is the product compliant with eCommerce Platforms' TOS?
How much does it cost?
Is it possible to export my data?
Why do you need access to my Amazon seller account?
Is my seller data safe?
Will I be risking my Amazon account if I use your product?
Why do I need to provide an MWS Auth Token?
Do you have an affiliate/referral program?
Do you use the tools yourself? Are you a seller on Amazon?
How can your product help me make more sales on Amazon?
When is my data loaded?
How do I get a refund?
How do I cancel my account?