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Orders

Retrieve line-item order details, statuses, payments, shipping and tax from your TikTok Shop account.

Select Account

Allows you to select the TikTok Shop account from where data will be retrieved.

  • Reload Accounts & Marketplaces:

    • Use this to refresh the connection list if you have recently added or updated in the app.gorillaroi.com

  • Click here to connect additional accounts:

    • Click here to open the Gorilla ROI app, where you can add, update, or manage your account connections.

Period

Select the time range for your report using one of these options:

  • Predefined ranges (e.g., Today, Yesterday, Last 7 Days, Last 30 Days, This Year, Last Month, Last 12 Months, etc.) for quick selection.

  • Custom to choose a specific start and end date.

  • Last X Daily Values to get day-wise historical data for the selected number of past days (e.g., Number of days --> 22).

Metrics

  • Order Id

  • Line Item Id

  • User Id

  • Status

  • Create Time

  • Update Time

  • Paid Time

  • Cancel Time

  • Cancellation Initiator

  • Cancel Reason

  • Cancel Order Sla Time

  • Delivery Sla Time

  • Shipping Due Time

  • Tts Sla Time

  • Payment Currency

  • Payment Method

  • Payment Total Amount

  • Payment Sub Total

  • Payment Original Total Product Price

  • Payment Seller Discount

  • Payment Platform Discount

  • Payment Shipping Fee

  • Payment Original Shipping Fee

  • Payment Shipping Fee Seller Discount

  • Payment Shipping Fee Cofunded Discount

  • Payment Shipping Fee Platform Discount

  • Payment Shipping Fee Tax

  • Payment Product Tax

  • Payment Tax

  • Payment Retail Delivery Fee

  • Payment Item Insurance Tax

  • Warehouse Id

  • Fulfillment Type

  • Shipping Type

  • Delivery Type

  • Delivery Option Id

  • Delivery Option Name

  • Tracking Number

  • Recipient Region Code

  • Is Cod

  • Is Exchange Order

  • Is On Hold Order

  • Is Replacement Order

  • Is Sample Order

  • Is Subscription Order

  • Has Updated Recipient Address

  • Package Id

  • Package Status

  • Sku Id

  • Product Id

  • Sku Name

  • Product Name

  • Seller Sku

  • Sku Type

  • Sku Image

  • Currency

  • Original Price

  • Sale Price

  • Seller Discount

  • Platform Discount

  • Display Status

  • Cancel User

  • Tax Type

  • Tax Amount

  • Tax Rate

  • Is Gift

  • Is Dangerous Good

Note: Order Id and Line Item Id are mandatory and always included in the output.

Group by

  • Period: Shows all datapoints grouped under one time range (e.g., Last 30 Days, Last 60 Days, etc.).

  • Datapoint: Shows each metric separately, with the time range shown for each.

Filter

Results per Query: Select the maximum number of records (rows) returned in the output (e.g., 5, 10, 50, 100, 500, 1000, 50,000).

Field: Select the field to filter by, such as:

  • Seller SKU (supports EQUALS or CONTAINS)

  • SKU Name (supports EQUALS or CONTAINS)

  • Product Name (supports EQUALS or CONTAINS)

  • Order ID (supports EQUALS or CONTAINS)

  • Status (All, Unpaid, On Hold, Awaiting Shipment, Awaiting Collection, Partially Shipping, In Transit, Shipped, Delivered, Completed, Cancelled)

Operator: Choose how the filter is applied:

  • EQUALS → Matches the exact value

  • CONTAINS → Matches partial values (useful for Seller SKU, SKU Name, Product Name, Order ID)

Value: Enter or select the value for the chosen field. This can be:

  • Manual input (e.g., Seller SKU, SKU Name, Product Name, Order ID)

  • Dropdown selection (e.g., Status)

Add Filter: Use Add Filter to apply multiple conditions within the same group.

Add Filter Group: Use Add Filter Group to create separate groups for advanced filtering.

Options

Replace Blank Values with 0 or N/A: Replaces empty or missing values with 0 or N/A (where applicable).

No Header Row: Removes the header row from the output.

Products with Data Only: Displays only products that have data, hiding those with no data or activity.

Sample output (partial view) showing selected datapoints

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